Frequently Asked Questions
What materials are your prints made from?
Each piece is printed on 200gsm Premium Matte Paper, ensuring richness of detail and long-lasting quality.
Do you offer framing?
At this time, our artwork is sold unframed so you can choose framing that suits your space. We recommend minimalist or gallery-style frames.
Where do you ship from?
We use a global print network (via Gelato) to fulfill your order from a location close to you — reducing shipping time and environmental impact.
Shipping & Delivery
We deliver worldwide. Rates are shown in AUD and delivery times are in business days.
| Region | Method | Delivery Time | Cost |
|---|---|---|---|
|
Oceania (Australia & New Zealand) |
Standard Shipping | 4–5 business days | AUD $9.00 |
| Free Shipping (orders $55+) | 4–5 business days | Free | |
|
Other Markets (US, UK, EU, Canada & more) |
Standard Shipping | 4–5 business days | AUD $9.00 |
| Free Shipping (orders $55+) | 4–5 business days | Free | |
| Rest of World | Standard International | 10–12 business days | AUD $20.00 |
How long will my order take?
Most orders are printed within 1–3 business days and then shipped using the options above. Typical total time from order to delivery is:
Oceania / Other Markets: ~5–8 business days (production + shipping)
Rest of World: ~11–15 business days (production + shipping)
Additional notes
Delivery times are estimates and may vary by destination and local courier service. You’ll receive tracking by email as soon as your order ships. Customs or import fees (if applicable) are the responsibility of the customer.
What is your return policy?
Since all prints are made to order, we only accept returns for damaged or incorrect items. Please contact us at hello@landandlight.co within 7 days.
Do you take custom or bulk orders?
Yes, we can accommodate custom sizes or wholesale requests. Please email us with your project details.